RULES :

  1. Nominal charges will be applied for minor damages.
  2. Customers will have to buy toys (@depreciated rate – MAX 50%) for bigger damages.
  3. If a piece is missing in a puzzle or a page is torn in a book, the customer will have to purchase it.
  4. No late fees for exchanging any item within membership terms.
  5. Flexibility in every exchange.
  6. Maximum “4” EXCHANGES per MONTH.
  7. Points are based on the value of the product, so choose accordingly.
  8. Membership should be renewed within a week from the end date of membership; otherwise, ONE MONTH fee will be deducted directly from the DEPOSIT amount.
  9. Home Delivery charges are extra (not included in the membership).
  10. Batteries/cells (AA / AAA) are not included in any toys.
  11. PARTY TOYS (Slides/ Trampolines / Electric Cars or PRAMs) are not included in the membership plans, they are charged on Daily / Weekly basis.
  12. For 1 set of toys, a minimum of 1 point of books is recommended.
    Eg. For “4 points” membership, you can select 3 toys + 1 point book.
    For a “3 points” membership, you can select 2 toys + 1 point book.
  13. If you are going on a vacation, please return the toys and mention a break
    (which can be used as an EXTENSION), otherwise as per the plan, charges
    will be deducted from the deposit amount.
    • For 3 months plan – 1 Break allowed,
    • For 6 months plan – 2 Breaks allowed,
    • For 12 months plan – 4 Breaks allowed.
    • [MAX Break Duration = 1 month]